Fixorix Features
Complete set of tools for effective support service
Chats and tickets in one system
A quick question closes in chat; team work becomes a ticket linked back to the conversation
No-code scenarios
Visual builder: trigger, conditions, actions. Assemble it by hand or have AI generate it from a description
Answers from your knowledge base
AI answers from your own documents: semantic search combined with exact-word search
A dashboard per team
A project-wide dashboard, one per group, and personal folders. Ready-made templates in a gallery
REST API and webhooks
An HTTP block in scenarios plus a public API — wire Fixorix into any system you run
Permissions on three axes
Separate roles for the project, support and tickets. Requests route to groups, not to individuals