Fixorix Launch!
We launched Fixorix — a cloud helpdesk for business technical support. Requests from email, chat and messengers land in a single inbox, and setup takes 15 minutes.
Organize Perfect Support with Fixorix
Cloud-based ticket system that requires no complex setup and saves your budget
Fixorix is a cloud helpdesk (ticketing system) for small and medium business: it collects requests from email, web forms, chat and messengers into a single inbox, automates routine work and goes live in 15 minutes.
Common Problems
Requests lost in email and messengers?
Clients write to different channels, requests are duplicated or left unanswered
Employees waste time on routine?
Constant manual work: copying text, searching for information, switching between systems
Current solution is very expensive and complex?
You pay for features you don't use, and setup takes weeks
Our Solutions
All requests in one window
Unified system for collecting requests from all communication channels with automatic duplicate merging
Automation of routine tasks
Response templates, smart ticket distribution and knowledge base integration save up to 3 hours a day
Transparent pricing and simple interface
Pay only for active users, launch in 15 minutes without special knowledge
Implementation Results
-40%
Of total time spent processing requests
+60%
To service usability
15 min
Total time for complete setup
Live in 15 minutes
Registration
Create an account in 2 minutes
01
02
Connect channels
Connect email and social networks in a couple of clicks
Team invitation
Add employees and assign roles
03
04
Ready
Start receiving and processing requests
Key Advantages
Everything you need for effective support service
Window for all requests
Marketplaces, website and email - in one place
Automation
Response templates, automatic ticket distribution
Knowledge base
Create your knowledge base for clients and employees
Reports and analytics
Track team KPIs and customer satisfaction
Simple integrations
Ready-made modules for CRM, Jira, Slack
Easy transition
Help with data import
Choose Your Plan
MonthlyAnnually
Transparent prices with no hidden fees. Start with a 14-day free trial
Trial
14 days free trial
Free
Up to 2 support agents
100 requests per month
Email and web form
Basic analytics
Basic
For small teams up to 3 agents
₽ 1,500/month
₽ 1,275/agent/month
Up to 3 support agents
1000 requests per month
Email and web form
Basic analytics
Support on business days
Professional
For growing companies that need automation and deep analytics
₽ 3,500/month
₽ 2,975/agent/month
Up to 10 support agents
5000 tickets per month
All communication channels
Advanced analytics
Knowledge base
API integrations
24/7 Support
Enterprise
For large teams
Custom
Unlimited agents
Unlimited tickets
All communication channels
Advanced analytics
Knowledge base
All integrations
Personal manager
SLA guarantees